Terms and conditions

Terms and conditions

We are committed to providing top-quality cleaning services tailored to your needs. To ensure a smooth experience, please review our Terms and Conditions. By using our website and services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Services Provided Our company specializes in professional cleaning services, including but not limited to:

  • Oven cleaning

  • Kitchen cleaning

  • Appliance cleaning

  • BBQ cleaning

  • Bathroom cleaning

  • Home cleaning

We strive to provide high-quality services to ensure customer satisfaction.

3. Booking and Payments

  • You can place an order for our services through our website.

  • Our booking system supports multiple payment methods, including cash, PayPal, Stripe, and other secure online payment options.

  • Payment is required at the time of booking or upon service completion, depending on the agreed terms.

  • All prices are in Pounds and are subject to change without prior notice.

4. Cancellations and Refunds

  • If you need to cancel a booking, please notify us as soon as possible.

  • Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.

  • Refunds are processed based on the circumstances and at our discretion.

5. Liability Disclaimer

  • While we take great care in delivering our services, we are not responsible for any indirect or incidental damages arising from the use of our services, except as required by law.

  • We reserve the right to refuse service to any customer if necessary.

6. Privacy Policy

  • We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard your information.

7. Amendments

  • We reserve the right to modify these Terms and Conditions at any time. The latest version will always be available on our website.

  • By continuing to use our services after changes take effect, you agree to the updated Terms and Conditions.

8. Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@shiningoven.co.uk

These Terms and Conditions are designed to ensure transparency and fairness in the use of our services. If you have any specific legal requirements, we recommend consulting a legal professional.